Solutions · Store operations

From the shop floor to a list of things to fix.

Conversations in stores and with store managers become tasks, follow-ups and shared best practice across every outlet.

What it looks like

One real exchange, three steps.

Store managerThe display for the new set is not up in two stores, and customers keep asking.

boomingTwo follow-ups created: display fix for the two stores, and a script for the question customers keep asking.

Store visits, calls with managers and customer chats are captured on site.

Issues, requests and customer questions are grouped by store and by topic.

Fix-it tasks go to the right owner with a due date, and the best answers are shared with other stores.

WithoutWith booming

Store visitsNotes in a notebookIssues become tracked tasks

Best practiceStays in one storeShared across every outlet

Follow-throughChased by handOwners reminded automatically